Your Professional Resume’s Frequently Asked Questions

Why should I use Your Professional Resume’s Services?

Your Professional Resume offers the following benefits:

  • Individually personalised Resumes and Cover Letters.
  • Low prices for an effective Resume and/or Cover Letter package.
  • We take the time to listen to what you want and need.
  • We offer two drafts before the final version is provided.
  • 30-day guarantee to ensure 100% customer satisfaction.
  • Fast turnaround period of 3 days (or less), from the time we receive all the required information.
  • We have had over 1100 happy customerssince we started our business.
  • Or you can take advantage of our express service for a guaranteed 48 hour*turn around.

How much does it cost for a resume and/or cover letter?

All of our products are offered at the lowest cost possible. We want all people, regardless of profession, to have the ability to benefit from a professionally written cover letter and resume. All our pricing details are available here.


Once I submit my order for a resume and/or cover letter what happens next?

Our process is designed to be as streamlined as possible. Once we receive your order and confirm your payment we will request either an old resume or ask that you fill out a brief questionnaire. This will ensure we have all the appropriate details regarding previous employment and your qualifications as well as the positions/career you are aiming to apply for. From this we can begin to write your resume and/or cover letter. We will provide you with 2 drafts before the final version is supplied and offer our 30-day guarantee to ensure 100% satisfaction. For full details on the steps that we take to complete your resume and/or cover letter please click here.


How long will it take to receive my resume and/or cover letter?

After we receive all of the required information and payment we can provide your resume and/or cover letter within 3 days. However, our turnaround is usually shorter than this and you can normally expect your first draft within 2 days. If you need your resume urgently you may want to consider our express service.


How do I order an Individual Resume Package?

To place your order for an Individual Resume Package click here and simply fill in your name, email address and contact number. We will email you shortly with more information and a copy of your invoice so that we can get started on your new resume as soon as possible.


How do I order a Combined Resume & Cover Letter Package?

To place your order for a Combined Resume & Cover Letter Package click here and simply fill in your name, email address and contact number. We will email you shortly with more information and a copy of your invoice so that we can get started on your new resume and cover letter as soon as possible.


What happens if I want to make a change after the final copy has been issued?

At Your Professional Resume we offer a 30 Day Guarantee period to ensure 100% customer satisfaction. This means that after receiving the final copy of your resume and/or cover letter you have a 30-day guarantee period. If during this time you decide further changes are needed just contact us and they will be made free of charge.


What is your express service?

If you require your resume and/or cover letter urgently you may want to consider our express service. Once we have received all the required information our express service guarantees to have your resume and/or cover letter to you in 48 hours. For full details on our express serviceplease click here.


What is your 30-day guarantee?

At Your Professional Resume we offer a 30 Day Guarantee period to ensure 100% customer satisfaction. This means that after receiving the final copy of your resume and/or cover letter you have a 30-day guarantee period. If during this time you decide further changes are needed just contact us and they will be made free of charge.


How can I pay for my Resume and/or Cover Letter?

You can pay for your resume and/or cover letter using direct deposit (internet banking), or credit card (via paypal). All the required payment details will be included in our confirmation email to you. Please be advised that we cannot start work on your Resume until we receive confirmation of payment (either the funds clearing into our account or a copy of the receipt forwarded to us).


When do I pay for my Resume and/or Cover Letter?

A 50% deposit payment for your Resume and/or Cover Letter is required before we can commence work on your professional Resume and/or Cover Letter, with the balance paid on completion. You can however be confident with the end product due to our 30 day guarantee period.


How can I be confident ordering from Your Professional Resume?

We have had over 1100 happy customers since we began our business.Furthermore we are always available to discuss your needs or answer any questions. We pride ourselves on providing excellent customer service and a professional Resume and/or Cover Letter to assist you in getting the job you always wanted.


Can I phone or email you if I have another question?

If you have any questions please feel free to contact us. We are happy to help and discuss the options available. Please see the contact us page for full details.